Policy
Privacy Policy
This Privacy Policy explains how the Canadian Small Business AI Association (CSBAA) collects, uses, stores, and shares personal information in connection with this website, membership applications, program registrations, events, and related communications.
Last updated: June 11, 2026
01
Scope of this policy
This policy applies to information submitted through the CSBAA website, membership and inquiry forms, registration workflows, event sign-up forms, direct email communication, and other administrative interactions connected to CSBAA programming and association activities.
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Information we collect
Depending on the interaction, we may collect names, email addresses, phone numbers, organization details, job titles, team size, program interests, membership tier, registration information, event responses, billing or administrative details, and any information voluntarily included in messages or form submissions.
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How we use information
We use personal information to respond to inquiries, process memberships, assess program fit, coordinate registrations, administer cohorts and events, communicate scheduling or delivery updates, provide participant support, improve our programming, and maintain institutional records related to membership, course participation, and credentials.
04
Legal and operational basis for processing
CSBAA processes information when it is necessary to communicate with prospective members and participants, deliver requested services, manage registrations and memberships, fulfill administrative obligations, protect our operations, and maintain a legitimate and professional training and association environment.
05
Information from organizations and team registrations
When an organization requests a member training cohort or enterprise program, we may receive business contact information, attendee lists, scheduling needs, departmental context, and implementation details necessary to scope and deliver training effectively.
06
Cookies, analytics, and technical data
The site may collect limited technical information such as browser type, device information, approximate usage patterns, and basic analytics or log data needed to operate, secure, and improve the website. CSBAA does not position participant or member information as data for resale.
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How information may be shared
Information may be shared with trusted service providers, instructors, administrative staff, or technology vendors only where necessary to support membership administration, communications, event coordination, certificate administration, website operations, or program delivery. We do not sell personal information submitted through this site.
08
Retention of records
CSBAA retains information for as long as reasonably necessary to respond to inquiries, manage enrollments and memberships, maintain participation history, support credential verification, comply with legal obligations, and preserve relevant administrative records.
09
Data security
We use reasonable administrative and technical measures to protect information against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is guaranteed to be completely secure, but CSBAA aims to maintain safeguards appropriate for the scale and nature of the information it handles.
10
Your choices and requests
Individuals may contact CSBAA to ask about their information, request updates to inaccurate details, request that certain communications stop, or inquire about deletion or retention practices where appropriate and feasible in light of administrative, legal, and credential-record requirements.
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Policy updates
CSBAA may update this Privacy Policy from time to time to reflect operational, legal, or program changes. Updated versions will be posted on this page with revised wording as needed.
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Contact for privacy questions
Questions about this Privacy Policy or CSBAA information practices may be directed to membership@ciai.ca.