Canadian Small Business AI Association
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Building AI Agents for Business

A demonstration-led workshop on internal AI assistants, knowledge bases, and recurring task support for business teams.

Register or Inquiremembership@csbaa.ca
Building AI Agents for Business event photo

Organized by CSBAA

Applied AI programming designed for Canadian organizations, member committees, and workforce training teams.

When

December 19, 2026 · 1:00–4:30 PM ET

Format

Workshop + Demonstration

Where

8500 Warden Ave., Markham, ON L6G 1A5

Speaker

To be announced

Event Brief

Why this event matters.

This session helps business teams understand what AI agents can realistically do today without overstating the technology. The focus is on internal support, knowledge bases, and repeatable work patterns.

Participants see demonstrations and discuss the governance, content, and workflow decisions that determine whether an AI assistant is useful or risky.

Who should attend

  • Business leaders exploring internal AI assistants
  • Operations, HR, and support teams managing recurring questions
  • Training teams building knowledge bases or support resources
  • Managers who need to evaluate agent workflows before adoption

What participants leave with

  • A grounded understanding of what AI assistants can and cannot do
  • Examples of knowledge base and internal support use cases
  • A planning checklist for agent workflow design
  • Governance questions to resolve before deployment

Schedule

Working agenda.

1:00 PMBusiness AI Capabilities Today
2:00 PMKnowledge Base Applications — internal assistants in practice
3:15 PMRecurring Task Workflows — live demonstrations
4:15 PMQ&A & Close

How to prepare

  • Bring one recurring internal question or support process
  • Think about the documents or policies an assistant would need
  • No coding experience is required for the demonstration

After the event

  • Participants receive a practical planning path for internal assistants
  • Member teams can continue discussion through standards and training channels
  • CSBAA can help identify whether an agent-builder program is the right next step

Association Experience

Built like an association program, not a one-off session.

CSBAA events connect public workshops, member committees, certification pathways, and practical governance conversations into one programming ecosystem.

7

event formats

Conference, public workshop, briefing, online session, committee meeting, breakfast, and demonstration formats.

4

certification levels

Events connect back to CSBAA's practitioner, workflow, agent, and transformation learning pathways.

2

Ontario venues

In-person programming is centered around Burlington and Markham, with virtual access for member sessions.

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January 15, 2027 · 8:00–10:00 AM ET

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Contact

Contact CSBAA

Reach our membership team for questions about joining, member training, certification programs, events, or general association inquiries.

Member services

Most programs delivered live online across Canada

945 Syscon Rd, Burlington, ON, L7L 5S3

membership@csbaa.ca