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AI for Small Business Leaders

A focused half-day session for owner-operators and managers who want to identify realistic AI gains in everyday administration, communication, and decision support.

AI for Small Business Leaders event photo

Organized by CSBAA

Applied AI programming designed for Canadian organizations, member committees, and workforce training teams.

When

October 18, 2026 · 9:00 AM–12:30 PM ET

Format

In-Person Workshop

Where

8500 Warden Ave., Markham, ON L6G 1A5

Speaker

To be announced

Event Brief

Why this event matters.

This workshop is built for small-business leaders who need practical judgment before investing time or budget into AI tools. The session keeps the discussion grounded in tasks that owners and managers already recognize.

Rather than starting with abstract technology, the program moves from adoption trends to useful day-to-day examples in administration, communication, and management workflows.

Who should attend

  • Small-business owners and general managers
  • Administrative, operations, and customer-facing team leads
  • Leaders evaluating where AI can create a first productivity win
  • Organizations that want a plain-language starting point before deeper training

What participants leave with

  • A prioritized list of realistic AI use cases for a small team
  • A better understanding of common adoption barriers and risk points
  • Examples of AI-supported communication and administrative workflows
  • Questions to ask before choosing tools or rolling out staff training

Schedule

Working agenda.

9:00 AMRegistration & Networking
9:30 AMSME AI Adoption Overview — where Canadian small businesses stand in 2026
10:30 AMPractical Gains in 2026 — administration, communication, and management workflows
12:00 PMQ&A & Close

How to prepare

  • Bring one repetitive administrative task you want to improve
  • Bring one customer or internal communication workflow to discuss
  • No technical background is required

After the event

  • Participants leave with suggested next steps for internal AI readiness
  • CSBAA can recommend a suitable certification or member training pathway
  • Group training inquiries can be routed through membership@csbaa.ca

Association Experience

Built like an association program, not a one-off session.

CSBAA events connect public workshops, member committees, certification pathways, and practical governance conversations into one programming ecosystem.

7

event formats

Conference, public workshop, briefing, online session, committee meeting, breakfast, and demonstration formats.

4

certification levels

Events connect back to CSBAA's practitioner, workflow, agent, and transformation learning pathways.

2

Ontario venues

In-person programming is centered around Burlington and Markham, with virtual access for member sessions.

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Contact

Contact CSBAA

Reach our membership team for questions about joining, member training, certification programs, events, or general association inquiries.

Member services

Most programs delivered live online across Canada

945 Syscon Rd, Burlington, ON, L7L 5S3

membership@csbaa.ca