Module 01
AI Fundamentals for the Workplace
- Understand current AI capabilities and limitations
- Identify practical business uses for generative AI
- Recognize when human review is required
Course Modules
What participants build and learn
Module 02
Prompting and Structured Requests
- Use repeatable prompt formats for reliable output
- Create templates for drafting, research, and summarization
- Adapt tone and format for professional communication
Module 03
Daily Productivity Applications
- Apply AI to emails, notes, agendas, summaries, and drafts
- Reduce repetitive administrative work
- Introduce AI into existing workflows without disruption
Module 04
Responsible Use Standards
- Protect sensitive information and internal knowledge
- Establish review expectations for staff
- Create a practical baseline for safe adoption
Available in all tracks
Same certification depth, adapted to each sector.
Next Layer
Certified AI Workflow Specialist
Learn how to map business processes, identify automation opportunities, and translate repetitive operational tasks into structured workflows.
Contact
Contact CSBAA
Reach our membership team for questions about joining, member training, certification programs, events, or general association inquiries.
Member services
Membership inquiriesmembership@ciai.ca
Program registrationprograms@ciai.ca
Eventsevents@ciai.ca
Policy & standardspolicy@ciai.ca
Most programs delivered live online across Canada
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