Module 01
Strategy and Prioritization
- Identify high-value use cases across functions
- Align capability development with business priorities
- Sequence short-term wins and long-term adoption goals
Course Modules
What participants build and learn
Module 02
Governance and Responsible Use
- Establish practical guardrails for staff and leaders
- Clarify approval, review, and documentation expectations
- Address vendor use, internal data, and risk ownership
Module 03
Workforce Planning
- Define learning pathways for different staff groups
- Plan manager enablement and internal champions
- Support adoption through capability mapping
Module 04
Transformation Roadmap
- Build a realistic 6- to 12-month roadmap
- Define milestones, metrics, and accountability
- Prepare leadership communication and rollout planning
Available in all tracks
Same certification depth, adapted to each sector.
Contact
Contact CSBAA
Reach our membership team for questions about joining, member training, certification programs, events, or general association inquiries.
Member services
Most programs delivered live online across Canada
945 Syscon Rd, Burlington, ON, L7L 5S3